Privacy Notice (Texas, United States)

This Privacy Notice explains how Dragon Transactions Limited processes personal information when you use Pocket Consultant in Texas, United States.

1. Controller

Dragon Transactions Limited, Unit 617, 6/F, 131-132 Connaught Road West, Solo Workshops, Hong Kong, contact: support@pocket-consultant.com, is responsible for processing your personal information.

2. Information We Collect

• Account and contact data, including email address, username, and phone number if provided.
• Authentication data, including password hash and technical login information.
• Service usage data, including questions, uploaded documents, preferences, and usage metrics.
• Technical data, including IP address, device and browser identifiers, cookies, and similar technologies.
• Payment, subscription, recurring charge, cancellation, dispute, refund, and fraud-prevention data.

Recommendation: avoid entering sensitive or confidential information unless it is necessary for your request and you understand the risks.

3. How We Use Information

• Create and manage your account.
• Provide the Service and respond to your requests.
• Analyze documents and prepare draft materials when requested.
• Provide support and operational communications.
• Process payments, subscriptions, cancellations, disputes, and refunds.
• Measure and improve the Service where you have made the required cookie choice.
• Improve security, prevent fraud, and comply with applicable legal, tax, accounting, and regulatory obligations.

4. Sharing and Transfers

We may share information with service providers that support hosting, email delivery, analytics, payments, support, security, and document processing. Information may be processed outside Texas or the United States under reasonable contractual and security safeguards.

5. Texas Privacy Rights

Subject to the Texas Data Privacy and Security Act and its exceptions, Texas residents may ask us to:

• Confirm whether we process their personal data and provide access to it.
• Correct inaccuracies in their personal data.
• Delete personal data provided by or obtained about them.
• Provide a portable copy of personal data they previously provided.
• Opt out of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

We will not discriminate against you for exercising an applicable privacy right.

6. Requests and Appeals

Send a privacy request to support@pocket-consultant.com. Describe the right you want to exercise and provide enough information for us to reasonably authenticate the request. We will respond without undue delay and generally within 45 days. Where permitted, we may extend that period once by an additional 45 days and will explain the reason for the extension.

If we decline your request, you may appeal by emailing the same address with the subject Privacy Appeal. We will respond to an appeal within the period required by applicable law. If an appeal is denied, you may submit a complaint to the Texas Attorney General.

7. Cookies and Privacy Choices

We use essential cookies for site operation and security. Optional analytics and advertising technologies are disabled until you make the corresponding choice where consent is required. You can accept, reject, or customize optional cookies through the cookie preferences control and change your choice later. Browser settings may also block cookies, although some features may not work correctly.

8. Security and Retention

We use reasonable administrative, technical, and physical safeguards. We retain information for as long as necessary for the purposes described in this Notice and then delete or anonymize it where appropriate, subject to legal and operational retention requirements.

9. Changes

We may update this Notice to reflect changes to the Service, our practices, or applicable law. The current version and its effective date will be available on this page.

10. Contact

Privacy questions and requests: support@pocket-consultant.com.